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Société des casinos du Québec
Mission
The mission of the Société des casinos du Québec, a public corporation, is to oversee the systematic and effective operation, management and development of the province’s casinos, thereby maintaining their role and recognition as tourist attractions that provide their various clienteles with a unique gaming and entertainment experience through innovation, diverse offerings, and the utmost in courteous customer service.
To fullfill its mission, the Société des casinos du Québec offers world-class lodging, food and beverage services, and superior quality boutiques so as to foresee the needs and satisfy the expectations of its various clienteles in accordance with all the standards of management and ethics governing the industry.
Casino de Montréal
The Casino de Montréal offers 100 game tables, including 22 Texas Hold'em poker tables, nearly 3,000 slot machines and 1 electronic Texas Hold'em poker table on nine floors, as well as one Keno game.
Major renovations began in the fall of 2009. This investment of $305.7 million on four years will allow the Casino to maintain its ranking in the competitive North American market. The upcoming phases include reconfiguring the restaurant offerings and building a new main entrance. New technology will also have a special place and will create a completely different gaming atmosphere. When finished, the facilities will be better adapted to client expectations.
The Casino houses four restaurants, including Nuances, one of the finest dining establishments on the continent and recipient of the prestigious Five‑Diamond rating awarded by the CAA/AAA Guide every year since 2000. The exceptional quality of Nuances’ wine list has also been recognized by Wine Spectator magazine.
Casino de Charlevoix
A major contributor to the development of the region’s economy and tourism industry, the Casino de Charlevoix has 950 slot machines, 20 game tables and 5 Texas Hold'em tables with dealers. Looking out over the Saint Lawrence River and at the heart of a region known for its beautiful landscapes, the facility is part of a world-class resort including the historic Fairmont Le Manoir Richelieu hotel and a renowned golf course.
In the fall of 2010, the Casino de Charlevoix installed a new high-tech multimedia system, enhancing the entertainment experience even more. Next to the poker room is the La Timonerie bistro that offers fast service from an extensive menu, all brought to you by a smiling waitstaff. There is also the Bar du Casino, which presents various musicians every weekend in a friendly atmosphere.
Casino du Lac-Leamy
The Casino du Lac-Leamy close to 60 gaming tables, including 9 Texas Hold'em poker tables, more than 1,800 slot machines, a Keno lounge and three restaurants, including Le Baccara, also the recipient of the coveted Five-Diamond rating presented by the CAA/AAA Guide every year since 2001. The Casino offers visitors an integrated range of activities and facilities, such as the Hilton Lac‑Leamy hotel, a conference centre that can host 1,800 people and the 1,000-seat
- Hilton Lac-Leamy
The Casino du Lac-Leamy is situated at the heart of a deluxe 349-room hotel complex operated under the Hilton banner. Located between two waterways and surrounded by walking trails, the hotel boasts two presidential suites, three executive floors, a magnificent outdoor pool that is heated year-round, a gym and a spa. This award-winning hotel in the Hilton family welcomes a large number of tourists and business clients.
Casino de Mont-Tremblant
Visitors are amazed by the Casino de Mont-Tremblant's setting, architecture, facilities and, above all, the top-notch hospitality and customer service they receive while there.
And to help further distinguish the casino from any other, a number of works from La Collection Loto‑Québec are on display throughout the establishment, including some by local artists.
The casino's three floors house a large and distinctive assortment of games, featuring some 500 slot machines, about 15 gaming tables with croupiers and 4 Texas Hold'em poker tables. There is the Bar du Casino on the first floor and a large section is specially reserved for high rollers.
The Altitude seafood and grill - lounge offers an array of surf and turf specialties in a hip urban atmosphere with an unobstructed view of the Versant Soleil. There is entertainment in the lounge every weekend. Clients can enjoy a glorious patio in the summer.
Banquet halls for up to 200 people will open in the fall of 2011, offering contemporary decor and a selection of varied menus in a fabulous space.
Highlights
- With its food and beverage services, the Société des casinos du Québec remained an important customer for a large number of Québec-based companies in the agro-food sector.
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Every year more than 10.3 million visits are made to the casinos, of which more than 1.8 million are
by out-of-province tourists. -
Since 2000 and 2001, two of the casino's restaurants were awarded the coveted
CAA/AAA Five Diamond rating: Montréal's Nuances and Lac-Leamy's Le Baccara. - The implementation of electronic Texas Hold’em poker is certainly the key development that marked the past fiscal year at Loto-Québec’s casinos in terms of their commitment to innovation and the diversification of game offerings.
- As part of its commitment to restricting casino access to individuals aged 18 and over, management implemented a number of new measures to reinforce the control of those wishing to enter its establishments. In line with this initiative, each casino now has a surveillance team in place dedicated exclusively to verifying the age of people seeking access, and phantom patrons hired by a specialized firm are used to test the effectiveness of this control measure.
Restaurants |
Bars |
Casino de Montréal |
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Casino de Charlevoix |
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Casino du Lac-Leamy
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Hilton Lac-Leamy |
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Casino de Mont-Tremblant |
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Distinctions
Société des casinos du Québec
- Sid Lee won an award for the Québec's casinos Web site in the Site web informatif/éducatif category at the Concours Grafika 2009.
Nuances Restaurant – Casino de Montréal
- One of the very few dining establishments in Québec to have earned the CAA/AAA’s coveted Five Diamond rating, a distinction it has obtained each year since 2000
- Best of Award of Excellence 2006 presented by the prestigious Wine Spectator magazine for the quality of its wine list
Le Baccara Restaurant – Casino du Lac-Leamy
- Recipient of the CAA/AAA’s coveted Five Diamond rating since 2001
- Best of Award of Excellence presented by the prestigious Wine Spectator Magazine for the quality of its wine list since 2004
Hilton Lac-Leamy
- Recipient of a Hotel Award of Excellence - for customer loyalty and satisfaction as well as for the quality of its service and installations in the under-500-room category - Hilton Hotels (2011).
- Recipient of the CAA/AAA’s Four Diamond rating for the high quality of its customer service
- Recipient for the fourth time since its opening in 2001 of the Connie Award for Best Overall Performance, ranking it the best among the best of the Hilton chain’s 240 North American hotels in terms of quality and performance
- Recipient of Tourisme Québec’s Five Star classification for the exceptional quality of its accommodations and service
Revenues
- During the 2010-2011 fiscal year, the casinos generated annual sales totalling $891 million.
| Annual Sales at March 31, 2011 (in millions of dollars) |
||||
|---|---|---|---|---|
| 2011 | 2010 | 2009 | 2008 | |
| Casino de Montréal | 556.3 | 592.8 | 595.6 | 583.1 |
| Casino de Charlevoix | 53.4 | 56.5 | 52.8 | 50.8 |
| Casino du Lac-Leamy | 260.5 | 265.8 | 267.0 | 260.7 |
| Casino de Mont-Tremblant | 20.8 | 20.2 | N/A | N/A |
| Total | 891.0 | 935.3 | 915.4 | 894.6 |
Casino Mundial
Created in 2002, Casino Mundial takes advantage of the international know-how of Quebecers in design, implementation and operation of casinos and the related businesses in order to generate economic benefits for Québec.
Through its Casino Mundial subsidiary and partner, the Casino Développement Europe group,
Formerly known as Moliflor Loisirs, the Lyonnais company owns 8.4% of the French casino market. The third-largest casino operator in France, JOAGROUPE has 1,500 employees and operates 2,000 slot machines, 57 traditional game tables and the related businesses such as restaurants, bars, nightclubs and hotels. Its different facilities recorded approximately 3.7 million visits last year.
Société des casinos du Québec
- Fact sheet
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Last update: October 18, 2011
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